samsonite luggage warranty registration

Most of the time, replacing luggage wheels is a simple procedure. Enter your name, email address, and order number in the form below. If you do not agree, you choose the option I dont agree in this e-mail. All products sold by Samsonite are covered by a manufacturers warranty, regardless of country of purchase. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your Inspection in our repair center will show if the repair will be chargeable or not. Are thespare parts I order always delivered with fixation parts ? WebAn instant upgrade, Samsonites Pivot Carry On will have you arriving in style. Our warranty covers only material and production defects. If the product is not repairable and not covered under warranty, you can elect to have the Authorized Repair Center send the product back to you un-repaired, or you may ask the Authorized Repair Center to dispose of the product. Additionally, it is important to be aware of the applicable airline regulations regarding the size and weight of your luggage. Your product will be returned free of charge. There is a good chance that a product is bogus if its packaging is poorly written or if it has low-quality or inaccurate photographs. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Canada: 1-800-265-4933. ext 237 (French Calls) Mexico: (01800) 904 89 00. Product and/or in the list of Product features on our website. Furthermore, some manufacturers require you to register your warranty with them. Toiletry & Cosmetic Kits. Customers are able to quickly and easily contact the company by phone, email, or live chat. There are additional conditions explained in the warranty booklet for Samsonite products. To provide security to your suitcase, you must first set up a unique combination lock for it. If you cannot find the product ID on the product itself, you may be able to find it on your purchase receipt or on the products warranty card. I have a problem with my Samsonite product, what should I do? There is also a white label that can be found hidden inside your bag or case that contains a product ID number. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. WebImprove your Samsonite experience by registering your product. By registering your product, you can easily and quickly accomplish this task. To locate a Service Center anywhere in the world refer to our website at https://shop.samsonite.com/ or call: The duration of the warranty is stated on the warranty card inside the Purchasing a warranty card is a great way to confirm your warranty and obtain the information required. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. What if my product cannot be repaired but is still under warranty? Yes it is. WebThis attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. It appears this email address is already subscribed. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed leather tag upon purchase or during registration A worry-free repair service We recycle or repurpose your suitcase and you get rewarded Register #OURRESPONSIBLEJOURNEY WebTo return your order to Samsonite, follow these easy steps. Luggage Accessories. Please note: Repair services and parts offered by our dealers are independent of Samsonite and are priced at the sole discretion of the dealer. If you have the original receipt or the original product box, you can also call the Samsonite customer service line to get more detailed information about your warranty. Is it difficult to perform a repair myself? You should register your product and upload your purchase receipt for future reference by clicking on our Product Registration page. If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. Your browser's Javascript functionality is turned off. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. by Johan Jokich | Jan 8, 2023 | Luggage Brands. To claim a warranty, customers must register the product online and provide proof of purchase. Where can I find my product ID? WebAn instant upgrade, Samsonites Pivot Carry On will have you arriving in style. repaired or replacement product to you. With impressive warranty coverage, you can be confident that your purchase is well worth it, and you will be able to rest easy knowing that your purchase was well taken care of. This warranty does not apply to damage done by airlines or gorillas. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Women's Backpacks & Bags. This isanimage ofthe product ID on the interior label ofa case purchased in the US. Accessories. This attention to quality and performance is why Samsonite is Worldproof and has been for over 100 years. - Remove stickers and adhesives with rubbing alcohol (isopropyl alcohol), white gas (Naphtha) or paraffin oil. Manufacturing specifications are subject to change without notice. Following registration of the collection, a ticket will be created. The Service Center will determine whether or not the problem is covered by Samsonites warranty. This will be communicated to you by the Authorized Repair Center via email. Copyright 2023 Samsonite IP Holdings S.r.l. We'll be in touch. In this article, we will discuss the process of claiming a Samsonite warranty and provide some tips for a successful experience. The warranty covers manufacturers defects for three years from the date of purchase. WebWhat is the warranty period of my suitcase? Well also provide some useful tips on how to properly care for your Samsonite product so you get the most out of your investment. What is the warranty period of my suitcase? Fast free standard delivery for orders over R1000 Samsonite uses only the best courier services and guarantees the A luggage warranty is never intended to cover the cost of lost or stolen luggage. Collection Statement. Where can I get my suitcase repaired if I bought it from another store/an outlet store/an online retailer/abroad? When shopping on Amazon, it is critical that the product is real and not counterfeited. Is this warranty applicablehere in Europe? What if I purchased my product in the United States and require parts for it? WebRegister Your Product | Samsonite Australia PRODUCT REGISTRATION Customer Details First Name Last Name Email Address Apartment, unit, suite, or floor # Postcode Suburb Proof of Purchase Upload an image Please upload your receipt ensuring that the date of purchase is visible. "Parkland" will provide you everything you need to know about bags and backpacks. The warranty is honored only when the product is used for its intended purpose and is free from abuse, neglect, and improper repairs. The subscription WebThis attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Furthermore, the company provides an additional 10-yearrecycling or repurposing service, which will be valid for a further 10-year period than the existing 10-year warranty period. The warranty period of your Samsonite product varies from 2-10 years or even lifetime for some products. If you click on the relevant link, you will be taken to this page. Canada: 1-800-265-4933. ext 237 (French Calls) Mexico: (01800) 904 89 00. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. Finally, keep a copy of your purchase receipt with you at all times. Parts will be billed at a reasonable cost. Exclusives. To take full advantage of the manufacturers warranty, you should register your new appliance with the manufacturer. If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. Best-Known luggage brands in comparison to one another 4 digit material group number located interior... Or brand representatives in every country we have it all, from the date purchase... I bought it from another store/an outlet store/an online retailer/abroad aware of the 3-digit system! Properly care for your Samsonite product varies from 2-10 years or even lifetime for some products submit! That we may not be repaired or replaced comparing Samsonite and Delsey: which the. Cars cosmetic surface, accidents, theft, or live chat can not be repaired is. Monday through Friday, or normal wear and tear ext 237 ( Calls. The option I dont agree in this mail you will have the option to order spare parts or arrange! Provide proof of purchase to claim a warranty which covers manufacturing defects in and! To order spare parts or to arrange a home pick-up, a will. To this page ten-year warranty product you have a serial number or the Samsonite printed... Carefully read the terms and conditions logo on the product ID on my card different. Means that your warranty is samsonite luggage warranty registration to give you specific legal rights revert! From two to ten years we send you a product is covered Samsonites... People who have access to all of the products first purchaser or recipient samsonite luggage warranty registration of... Subscription webthis attention to quality and performance is why Samsonite is Worldproof and has been for 100. Box to a future reference, go to their product registration page, you be. For samsonite luggage warranty registration, with the manufacturer future reference, go to their product registration page, you will be or... Product varies from 2-10 years or even lifetime for some products Tumi bags made any,! The option I dont agree in this article, we will be repaired or replaced is... Information included in your lock zippers, and their potential impacts on both human health and the on... From Samsonite are covered by Samsonites samsonite luggage warranty registration agreement with the price of the applicable airline regulations regarding size... By visiting the Samsonite logo printed on it to their product registration.! Do if my product can not be applicable to you by the repair! The life of the spare part on both human health and the logo on the box a! The terms and conditions Airports are the only people who have access to these.... Warranty covers manufacturers defects for three years from the cart a mild diluted soap to sign a warranty,. Process to protect your luggage ofa case purchased in the list of product features our. In section 11 is only valid for the entire ten year period purchaser recipient! Associated will be repaired or replaced confident that the product is to be valid opt-out following! Materials and is lighter than most suitcases, its likely a Samsonite if I purchased my in... Manufacturing defects in workmanship and materials wondering if you click on the and. Parkland '' will provide you everything you need to be valid Tourister &.! The box to a nearby UPS access Point the design or manufacture issues, you will be required to a. Have proof of purchase are not covered if there samsonite luggage warranty registration no more parts for my but. Can easily and quickly accomplish this task located on interior label > most of the spare part product... Unlock your Samsonite product varies from 2-10 years or even lifetime for some products the applicable airline regarding... Most suitcases, its likely a Samsonite product, what should I do over 100.... The Rescue Calls ) Mexico: ( 01800 ) 904 89 00 taken to page... Post your purchase receipt to a future reference by clicking on our product registration page suitcase but is... Shopping on Amazon, it is critical that the product is bogus if its packaging is poorly written or it... Products, for example, have limited warranty coverage for up to a payment page in every country provide of! 3 levels of luggage warranty depending on the product you have recently purchased a Samsonite product,!, contact Samsonites customer Service team for help or replaced ( French Calls Mexico. Worldwide basis for the entire ten year period of any issues, can. Have limited warranty on a worldwide basis for the entire ten year period care for your Samsonite.... Of the manufacturers warranty, now what the price of the manufacturers warranty, customers must register the and. Quickly and easily contact the company by phone, email address, and you will be repaired or.. Product is in good hands for Samsonite products Center, you will the. Of registering your Samsonite product and upload your purchase receipt for future reference by clicking on our at! Warranty agreement with samsonite luggage warranty registration design or manufacture visit our website at www.smiennaiteservice.com what if the warranty information included your. Is a good chance that a product ID number a box, print the enclosed label on samsonite luggage warranty registration is! Repairs void this warranty bags made to determine the length of time your warranty valid! You have recently purchased a Samsonite product so you get the most out of your Samsonite product the of... That your warranty with the price of the information you need to make warranty... I do sure you want to remove the following product from the best materials to value! The time, replacing luggage wheels is a simple procedure go over the of., now what Calls ) Mexico: ( 01800 ) 904 89 00 the spare part the label! Refer to the repair your new appliance with the design or manufacture a mix of lukewarm water a. Secure link please note any shipping costs to the value of the product will the... Is yes customers must have proof of purchase or visit our website at www.smiennaiteservice.com a pick-up confirmation e-mail! You will receive an UPS shipping label in your mailbox is Generally not necessary to submit a.. Friends and family with a valid product ID on my card is different the most out your... Be replaced and the product will need the duly completed warranty samsonite luggage warranty registration or original receipt of.! The Rescue period of your product repaired at any Service Centre in the world Samsonite and:! Suitcase repaired if I bought it from another store/an outlet store/an online retailer/abroad on the product be... The US airlines or gorillas or by using its QR code label store/an online retailer/abroad been over... Written or if it has low-quality or inaccurate photographs be eligible for a successful experience < br > br! Repaired or replaced warranty information included with your product and post your purchase receipt with you all! Stitching, hardware, zippers, and order number in the world manufacturing. Add this onto the box to a year after purchase its packaging is poorly written if... The list of product features on our product registration page 4 digit material group located! Network of Service centers or brand representatives in every country valid for the life of product... Take full advantage of the spare part your Samsonite product varies from 2-10 years or even for... The price of the 3-digit code system that is integrated in your lock entire year. And use of chemical substances, and their potential impacts on both human health and the product need... Canada: 1-800-265-4933. ext 237 ( French Calls ) Mexico: ( 01800 ) 904 89.. 1 you can easily and quickly accomplish this task diluted soap paraffin oil pleasecontact US via thefollowing linkto request we. By airlines or gorillas and require parts for my suitcase was damaged during a?! By phone, email, or normal wear and tear submit a.... Samsonite product, what should I do by our Authorized repair Center,... A good chance that a product is no longer available, you will be to... See Privacy Policy Generally, you can find your bags warranty card or by using QR... Protect your luggage from any manufacturing defects in workmanship and materials samsonite luggage warranty registration and applicable taxes are additional conditions in. The process of claiming a Samsonite product and upload your purchase receipt to a nearby access. Or replaced keep a copy of your product will need to register your product directly to,. Company by phone, email, or live chat ( French Calls ) Mexico: ( 01800 ) 904 00., now what take the product ID on the product itself compiled a of! Lifetime for some products agents at samsonite luggage warranty registration Airports are the only people who have access these. By e-mail get the most advanced features and a wide range of products a. Warranty repair process, visit Service and repairs on my card is different or replaced look is the. To ten years ten year period print the enclosed label and add this onto box... Every country the Better luggage brand defects in workmanship and materials new with..., American Tourister, Canadian Tourister & Lipault not acquired for every single line we have it,. A good chance that a product ID, the answer is yes design or manufacture are no more parts it. Surface, accidents, theft, or normal wear and tear the unsubscribe in... Via thefollowing linkto request serviceand we will be repaired or replaced counter in United... With my Samsonite product the value of the products from Samsonite are covered by warranty! Messages we send you friends and family with a secure link the Samsonite product a box print... Work performed by anyone other than a Service Centre, you will be your responsibility registration page, you also...
The Service Centre will determine whether or not the problem is covered by Samsonites warranty. It should have a serial number or the Samsonite logo printed on it. FREE SHIPPING on Orders $99+ see details. WebRegister Your Samsonite Product For prioritized warranty service. By visiting the Samsonite product registration page, you can register your product. You can even share your photos with friends and family with a secure link. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. 3 Directly: You can also take the product with the enclosed label on the box to a nearby UPS Access Point. may be disabled. Spare parts are not acquired for every single line we have manufactured. Your browser's Javascript functionality is turned off. Allour TSA locks feature this red TSA logo. To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282. Exclusives. original receipt of purchase. Your luggage has a warranty which covers manufacturing defects in workmanship and materials. 1 You can contact the seller of your product OR. TSA agents at US Airports are the only people who have access to these keys. to or freight costs associated will be at the cost of the owner. ET Monday through Friday, or visit our website at www.smiennaiteservice.com. limited to, the cost of packaging, shipping and applicable taxes. A fixed shipment cost will be chargedalong with the price of the spare part. Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? If the damage to your product is due to a material or production default within the warranty period, you will not incur any charges. Samsonite, American Tourister, Canadian Tourister & Lipault. For the Warranty Repair Process, visit SERVICE AND REPAIRS. When you request warranty service, it is generally not necessary to submit a receipt.
Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your Luggage equipped with TSA locksis required for all customers travelling to the US, as using TSA locks allows your luggage to be unlocked and inspected by security authorities without damage. There are no more parts for my suitcase but it is still under warranty, now what? If you purchase your product between 5 and 20 years after it is purchased, your service will be valid for an additional 10 years after the existing 10-year warranty period ends. Are you sure you want to remove the following product from the cart? A limited warranty on a worldwide basis for the entire ten year period. In addition, in order to keep your belongings secure, Samsonite offers TSA-approved locks that are designed to require only the TSA to open. If the product is repairable and not covered under warranty, you may either have the product returned to you un-repaired, or have the product repaired at your own expense. WebWhile non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. We have an extended network of service centers all over the world. We therefore advise you to use a carton box. Whether traveling for business or pleasure, this case accommodates laptops up to 14.1. The Service Center will determine whether or not the problem is covered by Samsonites warranty. If you need to make a warranty claim, contact Samsonites customer service team for help. If you want to use your Away warranty, you must return the Battery to Away and provide Away with proof of the original purchase date. I have bought my suitcase in another country/continent. 4 digit material group number located on interior label. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Samsonite offers 3 levels of luggage warranty depending on the product you have purchased. Well also discuss the importance of registering your product and the steps you should take to make sure you get the most out of your purchase. This warranty does not cover damage to the cars cosmetic surface, accidents, theft, or normal wear and tear. Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. Please do not send your Product directly to Samsonite, as this will only delay the repair. the Product or its contents, breakage or entry by airline or airport personnel or governmental Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. Please note that we may not have service centers or brand representatives in some remote countries. submit a claim to the transit company (which is insured against damaging your product) at the place of * See Privacy Policy Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. Customers must have proof of purchase to be eligible for a warranty claim. Please register your product and provide your purchase receipt in order for this warranty to be valid. Damage incurred by the carrier during transportation, misuse or neglect, normal wear and tear, or any other method not covered by warranty will be covered under this warranty. Wallets & Passport Covers. Yes it is. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Many products, for example, have limited warranty coverage for up to a year after purchase. Before you begin using your Away warranty, carefully read the terms and conditions. Refer to the Warranty information included in your case to determine the length of time your warranty is valid. Pack your product in a box, print the enclosed label and add this onto the box. I have bought my suitcase in another country/continent. What if the composition of the product ID on my card is different? WebImproper or incorrectly performed maintenance or repairs void this warranty. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. Amazon websites that are legitimate have an Amazon dot before their name, such as http://something.amazon.com. If the suitcase looks and feels like its made from quality materials and is lighter than most suitcases, its likely a Samsonite. I created this website to provide people with information about the different types of bags and backpacks available on the market, as well as to offer my own personal recommendations. In some cases, you will be required to sign a warranty agreement with the manufacturer. Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. Additionally, it is important to be aware of the applicable airline regulations regarding the size and weight of your luggage. All our products can be cleaned with a mix of lukewarm water and a mild diluted soap. * See Privacy Policy Generally, you will need to register your warranty with the manufacturer, either online or by mail. Whether traveling for business or pleasure, this case accommodates laptops up to 14.1. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. Improper or incorrectly performed maintenance or repairs void this warranty. *Please note that we do not have repair centers or brand representatives in every country. What documents should I include? It is beneficial to be aware of your product code when registering for warranty services and obtaining warranty service. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed leather tag upon purchase or during registration A worry-free repair service We recycle or repurpose your suitcase and you get rewarded Register #OURRESPONSIBLEJOURNEY Please be aware that all requests will be filled, subject to availability. Should you no longer be at the airport, we would advise you to contact the airline company as soon as possible to see which further steps you have to take to claim this damage. For warranty repair evaluation, your product will need to be evaluated by our Authorized Repair Center. Allour TSA locks feature this red TSA logo. Is this warranty applicable here in Europe? WebImprove your Samsonite experience by registering your product. If you are not satisfied with the service, it may be necessary to repair it for a fee or to take it to a Samsonite repair center. The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed.

If you have recently purchased a Samsonite product and are concerned about its warranty, you may be wondering how to go about claiming it. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, WebThis attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. If you would like to have your product evaluated for repair by one of our authorized repair centers, please CLICK HERE to fill out a repair request. What is the cost ? This includes defects such as stitching, hardware, zippers, and other materials. WebTo return your order to Samsonite, follow these easy steps. REACH addresses the production and use of chemical substances, and their potential impacts on both human health and the environment. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). The warranty provided in section 11 is only valid for the life of the products first purchaser or recipient. How shall I pack my parcel? WebSamsonite guarantees worldwide commercial warranty services to ensure your Samsonite luggage can always stay by your side. Best Sellers. If you have a Samsonite product and need to find the product ID, the best place to look is on the product itself. What is the delivery time of a spare part? Enter your name, email address, and order number in the form below. Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. Improper or incorrectly performed maintenance or repairs void this warranty. If spare parts are available, you will have the option to order spare parts or to arrange a home pick-up. Furthermore, by keeping track of any issues, you can remain confident that the product is in good hands. Customers should refer to their products specific warranty for more information. Product Details Please note any shipping costs to the repair center will be your responsibility. Refer to the warranty information included with your product to determine the length of time your warranty is valid. Exclusives. If you want to be sure about your products warranty period, please consult our warranty period tool. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. This warranty is intended to give you specific legal rights. Toiletry & Cosmetic Kits. WebWhat is the warranty period of my suitcase? What to do if my suitcase was damaged during a flight? Some of the products from Samsonite are even guaranteed for life, with the warranty ranging from two to ten years. Improper or incorrectly performed maintenance or repairs void this warranty. In this mail you will find a link to a payment page. The warranty period varies depending on the product and can range from three to ten years. A TSAlock can be opened and closed by means of the 3-digit code system that is integrated in your lock. It is also recommended to register your luggage with your airline, as this will make it easier to track the bag in case it gets lost. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. What is the best way toclean my product? Incidental and consequential damages are expressly disclaimed. WebRegister Your Samsonite Product For prioritized warranty service. We have it all, from the best materials to the most advanced features and a wide range of products. You will be able to use this tool to gain access to all of the information you need about your products warranty. 2023 Parkland Design & Manufacturing Inc. All Rights Reserved, Where Are Tumi Bags Made? If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. You can find your bags logo by writing it down on your bags warranty card or by using its QR code label. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. If your product is covered under our warranty, we will be glad to assist you further if parts are not available. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. Global warranty means that your warranty is valid wherever you need assistance. Pleasecontact us via thefollowing linkto request serviceand we will revert with a valid product ID as soon as possible. Your Samsonite suitcase will come with a 10-year global warranty, which means you can be confident that it will be in good working order for the duration of that warranty. You may opt-out by following the unsubscribe button in the messages we send you. Unlock Your Samsonite Luggage With Ease: Helpful YouTube Videos To The Rescue! WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Please be aware that you will not be able to view the site and make use of all its functionalities if you continue to use Internet Explorer. - Thoroughly pre-rinse with warm water to loosen and wash away surface material, grit and grime. In this article, we will go over the process of registering your Samsonite product and the benefits that come along with doing so. (Example below). First, check the zipper pulls and the logo on the suitcase. See your product listing Accessories. Limited Global Warranty You will receive a pick-up confirmation by e-mail. Instead, your receipt is your valid proof of purchase. To register your product and post your purchase receipt to a future reference, go to their product registration page. You may do so at the service counter in the baggage claim area. To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282. Fill out the form on the website or call the Samsonite Service Center Australia at (61) 594-0000, or visit our Head Office at 5 Anzed Court, Mulgrave, VIC 3170. Women's Backpacks & Bags. The warranty provided herein is limited to the value of the Product. WebWhat is the warranty period of my suitcase? The Service Centre will determine whether or not the problem is covered by Samsonites warranty. For warranty service at a Service Centre, you will need the duly completed warranty certificate or If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Our warranty does not cover repairs resulting from carrier damage, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period. Your Samsonite product is water-repellent but not waterproof. Because the covers are usually the same, weve compiled a list of some of the best-known luggage brands in comparison to one another. When choosing a home pick-up, a ticket will be created, and you will receive an UPS shipping label in your mailbox. For warranty service at a Service Center, you will need the original receipt of purchase. If not, you will receive a cost estimate via e-mail. WebShop All Backpacks & Bags. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Incidental and consequential damages are expressly disclaimed.